ConSoul AI Ethics Charter

Care with Care:

Care with Care:

Our AI supports caregivers, never replaces clinical care or judgment.

Our AI supports caregivers, never replaces clinical care or judgment.

Do No Extra Harm:

Do No Extra Harm:

Designed to lighten mental load, never add to it.

Designed to lighten mental load, never add to it.

Equity First:

Equity First:

Tested across diverse caregiver realities (immigrant families, single parents, LGBTQ+, women leaders).

Tested across diverse caregiver realities (immigrant families, single parents, LGBTQ+, women leaders).

Equity First:

Equity First:

Tested across diverse caregiver realities (immigrant families, single parents, LGBTQ+, women leaders).

Tested across diverse caregiver realities (immigrant families, single parents, LGBTQ+, women leaders).

Privacy by Design:

Privacy by Design:

HIPAA, PHIPA, GDPR aligned; minimal data stored; deletion on request.

HIPAA, PHIPA, GDPR aligned; minimal data stored; deletion on request.

Human-in-the-Loop:

Human-in-the-Loop:

Human support is always available for sensitive or complex situations. AI copilots escalate crises and provide drafts — but humans make the final call.

Human support is always available for sensitive or complex situations. AI copilots escalate crises and provide drafts — but humans make the final call.

Transparency Always:

Transparency Always:

Caregivers know when they’re talking to AI, what its limits are, and where info comes from.

Caregivers know when they’re talking to AI, what its limits are, and where info comes from.

Recommendations with Responsibility:

Recommendations with Responsibility:

Whenever care services or benefits are suggested, recommendations are drawn from certified professionals, accredited providers, or verified government resources. AI never invents or substitutes professional expertise.

Whenever care services or benefits are suggested, recommendations are drawn from certified professionals, accredited providers, or verified government resources. AI never invents or substitutes professional expertise.